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Wednesday, October 24, 2007

Australian Visa: It all Starts Here, How to go to Australian Embassy in the Philippines

The Australian Visa Office in the Philippines has a Service Delivery Partner (SDP) arrangement. For all visa enquiries:
See: Visa Information and Lodgement
Street Address

Level 23 - Tower 2
RCBC Plaza
6819 Ayala Avenue
Makati City, 1200
Metro Manila
Philippines 
Postal Address

PO Box 1071 
Makati City, 1200
Metro Manila 
Philippines

For information on mailing or couriering applications
See: Visa Information and Lodgement
Telephone
General enquiries (SDP - VIA Centre) 

63 2 845 9200

Calls to this number are toll-free from within metro Manila. All other calls will attract standard NDD or IDD rates.

Lodgement of Applications (SDP - VIA Centre) 

1909 3622779 (PLDT/Digitel)
1900 3622779 (Globelines)
1903 3622779 (BayanTel)

These numbers are only available to telephones within the Philippines with NDD access, or by calling 109 on a PLDT phone for operator assisted connection. Calls will be billed at PhP 32 per minute plus VAT.
Recorded information 

63 2 757 8340 (DIAC)
Recorded information is available 24 hours a day. Clients with ongoing applications will have an extension number for their case officer and can contact their case officer between 1400 - 1600 hours, Tuesday to Thursday.
Fax

63 2 757 8269 (DIAC Visa Office) 
Email Contact

aus_inquiry@via.ph (SDP - VIA Centre)
immigration.manila@dfat.gov.au (DIAC Visa Office) 
Website

www.philippines.embassy.gov.au 
Client Counter Hours

0830-1500 Mon-Fri (SDP - VIA Centre) for lodging applications
0830–1700 Mon-Fri (SDP - VIA Centre) for general information
0830-12 noon Sat (SDP – VIA Centre) for lodging applications and general information
0900–1200 Tue-Thu (Visa Office) for scheduled appointments only

Access to the Australian Embassy Visa Office is by appointment only - clients need to call the SDP Call Centre to schedule an appointment. 
Client Telephone Hours

0600–2000 Mon-Fri (SDP – Call Centre)
0800–1800 Saturday (SDP – Call Centre)
1400-1600 Mon-Thu (DIAC Visa Office)

Clients with ongoing applications will have an extension number for their case officer and can contact their case officer directly during these hours.

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